Shipping Info

NEW 2 DAY SHIPPING POLICY!

With the Holidays upon us, UPS has altered their delivery lead time estimates not in our favor.  Most areas that were previously 3 day routes are now 4 days. Although we package with the utmost care and consideration, times of extreme temperatures add stress to our products and challenges to us to deliver in the condition we expect for our customers. So far we have had nearly 100% success even in these below freezing conditions. Even with our selection of heat packs, 40-60-72&96 hour options, 4 day ground shipping means that any delay will push a standard delivery from Friday to the following Monday which makes it 7 Days. With our care in packaging we have had product arrive in 7-10 days in excellent shape, but during times of moderate temps between 30-90.

FOR THIS REASON WE WILL NOT BE OFFERING AN ARRIVE ALIVE GUARANTEE ON  GROUND SHIPMENTS!! BUT LIVE ARRIVE IS GUARANTEED FOR STYROFOAM AND 2 DAY SHIPPING!*

While we do not recommend ground shipping especially in extreme times, we will continue to offer it at our current rates but without the Live Arrival Guarantee. This allows our customers an option of saving a few dollars to assume the risk.

NEW LOWER PRICES

At the same time, we have negotiated better rates with UPS and are passing these savings on to our customers. Effective immediately 2 DAY UPS shipping available at these new lower rates.

Purchases of:
$0-$29.99 2 DAY SHIPPING.   $14.99
$30-$59.99 2 DAY SHIPPING.   $9.99
$60 and up 2 DAY SHIPPING.   FREE

That’s right for just $5 more smaller orders can get 2 DAY SHIPPING, Mid sized purchases 2 DAY SHIPPING is now $15 CHEAPER THAN BEFORE, and we have DROPPED FROM $75 down to $60 for FREE 2 DAY DELIVERY.

NEW EXTREME WEATHER OPTIONS

We are now offering Styrofoam shipping boxes for an additional charge. Choose this option for FULL LIVE ARRIVE GUARANTEE when temperatures are above 90 degrees or below 30 degrees and if your order arrives DOA we will replace your order at no cost, once verified. If you choose to ship without the Styrofoam, we still guarantee live arrival on two day shipping, we will package in thermal insulated box liners, with heat and/or ice packs, but we will REPLACE PRODUCT ONLY, customer will pay only for shipping. We have achieved very high success rates with the before mentioned practices but are adding options to allow people in our nations Hot Spots and Artic Tundra to be able to order year round. This allows you to save by giving you options while choosing the risk you are willing to take, and allows us to keep our prices as low as possible by not having to factor the cost of the higher priced packaging into every order. Please choose your option at check out.

We offer multiple shipping options.

To the 48 contiguous states we offer:

UPS Ground or Priority Mail FREE over $30

2 Day UPS as follows
Purchases of:
$0-$29.99 2 DAY SHIPPING.   $14.99
$30-$59.99 2 DAY SHIPPING.   $9.99
$60 and up 2 DAY SHIPPING.   FREE
(as 2 day not guaranteed, FREE shipments showing a 2 day estimated delivery will ship ground or USPS Priority Mail).

Overnight FREE over $300.

We ship on Monday and Tuesday all methods. We only ship FREE or Paid 2 Day on Wednesdays and FREE or paid overnight on Thursdays to avoid extended weekend delays.

You can now choose to ship in styrofoam shipping boxes at checkout.

Other shipping requests available please contact us with questions.